Frequently Asked Questions
Q: How long do I need to book in advance?
Answer: The more time you leave in advance, the better. I can accommodate last minute bookings, but can’t always guarantee this.
Q: Will you travel to me? How far are you willing to travel?
Answer: Yes. All my booking are done at the location of your choice, I fully freelance. This includes any trial runs. I am willing to travel anywhere, however, if the distance takes more than 1hr 30mins travel time, an additional travel fee will be applied.
Q: How long do you take to do an appointment?
Answer: Simple answer is: it depends. Typically a glam can take anywhere between 45mins to 1hr. Heavier glams & larger groups will naturally take longer, so I would usually recommend a buffer time (that can be anywhere from 30 mins +), so that we don’t need to rush.
Q: What brands do you use?
Answer: I’m not loyal to any brand, but certainly have my favourites. As an ex MAC girl, I do have a few MAC products. I am also a fan of Charlotte Tilbury, Made by Mitchell, Laura Mercer, Vieve, Bobbi Brown. If you have any concerns over any product or brand, let me know before your appointment so I can accomodate.
Answer: Prices start from £80, but they are all dependent on location, type of makeup service, length of time required. When you enquire, I will make sure to give you a full price breakdown. I do make deals for larger groups. The total price includes the service, travel and time.
Q: What are your prices? What am I paying for?
Q: What kind of makeup jobs do you do? Do you do group bookings?
Answer: All types of makeup. I take bookings for any makeup occasion. Group bookings are encouraged, however, if there are more than 5 of you, an additional makeup artist may be needed.
Q: Do you require deposits?
Answer: YES! I pride myself as an inclusive makeup artist and I truly mean it. Anyone is welcome in my chair no matter race, age and gender. I do not tolerate any form of discrimination.
Answer: Yes. Any weddings require the price of the trial as a deposit, this is deposited once the trial is completed. The money is non-refundable should you cancel a booking.
Q: Would you do my makeup?
Q: If I need to cancel, how do I do it?
Answer: Life is full of surprises, so for whatever reason you need to cancel a booking, please do so as far in advance as possible. I will always check in a week in advance to make sure we are still going ahead. If you need to cancel 24 hrs before, you may be required to pay a travel fee.
Q: How do I book?
Answer: To book, please fill in a form or email. When contacting please include the date and type of booking, group size and makeup inspo. I aim to respond asap from your booking inquiry, but it may take 2-3 business days. Once responded, I will send you a T&C page which would act as a contract between us.
Got a question?
Ask away!
heartedithmakeup@gmail.com